Six promises. In writing. With dollar amounts.
Every install carries the same six written guarantees we've used to back thousands of Florida installations. Not process promises — real commitments with real consequences for us if we miss.
It hits the temperature you set. For five years.
If your new home comfort system doesn't achieve the temperature you set at the thermostat, we will do whatever it takes to make it right — up to and including a full replacement if necessary.
- We size the system to your actual home before quoting — that's why we can promise this
- Covers cooling performance at the thermostat, not vague 'efficiency' language
- Five full years from your install date, in writing on your order
Fixed in 24 hours, or we pay you $1,000.
If your new system breaks down within 3 years of installation, we repair it Right Away — within 24 hours — or we give you $1,000 for your trouble.
- August in Florida is exactly when this matters — and exactly when we honor it
- Our own crews, our own parts pipeline; no waiting on a third party
- The $1,000 is automatic, not something you have to fight for
The quote is final. Full stop.
Nobody likes surprises. Our quote is final — if we missed anything required to make your equipment work properly, it's on us. We will never charge extra for our errors or omissions.
- Your written scope lists equipment, labor, permit, warranty, and tax — the whole number
- Day-of 'discoveries' are our cost, not yours
- Equipment substitutions require your written approval
Clean and damage-free, or we make it right — plus 2 years of free maintenance.
Our technicians respect and care for your property. If we don't keep your home clean and damage-free, we make it right — and you receive 2 years of maintenance on your new equipment at no charge.
- Drop cloths, shoe covers, continuous cleanup — standard on every job
- Damage we cause, we repair at our expense
- The free maintenance is our apology, on top of the fix
Old refrigerant recovered safely. Materials recycled.
We operate in an environmentally responsible way — safely recovering used refrigerants and recycling as many materials as possible on every single job.
- Refrigerant recovery follows EPA Section 608 — every time
- Old equipment is recycled, not landfilled
- It's the right way to do the work, so it's the only way we do it
Two full years to be satisfied — or we take it back and refund you.
Inviting a company into your home is a risk. So we give you 2 full years to be completely satisfied with the installation, the equipment, and our people. If you are not satisfied and we cannot make it right, we will remove the equipment and return your original investment.
- Not 30 days. Not a restocking fee. Two years, full refund
- Covers the equipment, the installation, and our people
- We can offer this because our installs don't generate regrets — and because it keeps us honest
Licensed, insured, and ours.
These guarantees are backed by a Florida-state-certified contractor (CAC1822797 · CFC050548— verify both at myfloridalicense.com) and honored by our own companies' crews across Pinellas, Hillsborough, Pasco, Manatee, Sarasota, Broward, Palm Beach, Polk, Hardee, Sumter, Lake counties. Support: Mon–Fri 8am–8pm ET · Sat–Sun 9am–5pm ET. After hours: 2-hour callback.